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Guest insights

AI tells you what your guests love. Or not.

Your guests leave you feedback. AI reads it for you.

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Know your strengths. And how to keep getting stronger.

Get feedback split in four categories: Food, Service, Ambiance & Value for money

Improve your service.

With quantitative and qualitative feedback from your guests, you can continuously improve their experience.

Manage guest satisfaction in seconds.

Through a daily email or through our powerful dashboard, understand the performance of every shift and respond to feedback you've received.

React to negative feedback as it happens.

Get notified if a guest has left a bad rating so that you can address it instantly.

Analyze trends over time with AI.

AI decipher all metrics over longer periods to see when you're performing best and worst.


Read the dining room.

Everything you need to improve the satisfaction of your guests.

AI Daily email

Every morning, counter AI sends you a recap of what your guests thought of their experience the previous day.

Dashboard

All the comments, ratings, evolution & trends in a simple dashboard.

4 specific criteria

Get to know what your guests think of the 4 main dimensions: Food, Service, Ambiance & Value for money.

Written comments

You will also get qualitative feedback as your guests can write a personalised comment about their experience.

Notifications

Get notified if a guest has left a bad rating so that you can address it instantly.


The payment methods built for restaurants.

Online or on site, before or after, eat in or takeaway, the payment solutions for all types of venues and for all use cases.

Pay at TableQR code payments
Order & PayQR code ordering solution

Empower your business with counter.

Ready to power your business with counter payments solutions? Fill out this form and one of our restaurant management expert will be in touch.

24/7Support ready for you
7 daysTo receive your QR and be ready
100%Walk out coverage

More features to drive your business.

PAYMENTSDigital billcounter OrderingGuest Platform
BENEFITSStaff appAI MenuAccountingAI ReconciliationDirect tippingAI TipsStaff performanceOnline reputationLoyaltyBrandingGuest insightsCustomer analytics
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